Trigarc

Trigarc Modules

Onboard, assess, and monitor third parties with tiered due diligence and ongoing oversight.

Trigarc Vendor Risk Management runs vendor inventory, risk tiering, due diligence, contracts, and continuous monitoring—aligned to outsourcing and third-party risk requirements.

What it actually does

  • Maintains a central vendor and outsourcing register with criticality tiering and ownership.
  • Runs onboarding due diligence questionnaires, document collection, and approval workflows.
  • Assesses inherent and residual vendor risk with configurable scoring and appetite thresholds.
  • Tracks contracts, SLAs, renewal dates, and regulatory notification requirements.
  • Schedules periodic reassessments and continuous monitoring triggers for high-tier vendors.
  • Links vendor risks to enterprise risks, controls, and compliance obligations.

Who uses it

  • Third-party and vendor risk managers
  • Procurement and outsourcing teams
  • Information security and data protection officers
  • Legal and contract management teams
  • Risk and compliance oversight teams

Key workflows

Vendor onboarding

  1. 01Register vendor with service description, data access, and criticality tier.
  2. 02Issue due diligence questionnaire and collect certifications or policies.
  3. 03Score inherent and residual risk; route for risk, legal, and security approval.
  4. 04Record contract terms, SLAs, and regulatory notification obligations.
  5. 05Activate monitoring plan based on tier and risk rating.

Ongoing vendor oversight

  1. 01Schedule periodic reassessments by tier and contract renewal dates.
  2. 02Capture incidents, control failures, or SLA breaches linked to the vendor.
  3. 03Trigger escalation when risk rating exceeds appetite or documentation expires.
  4. 04Report vendor concentration and outsourcing exposure to risk committees.

Data inputs and outputs

Inputs

  • Vendor master data and service catalogues
  • Due diligence questionnaires and supporting documents
  • Contract and SLA records
  • Security assessments and certification evidence
  • Incident, control test, and performance monitoring data

Outputs

  • Tiered vendor risk register with ratings and owners
  • Due diligence and onboarding approval history
  • Contract and renewal calendars with alerts
  • Vendor risk heatmaps and concentration reports
  • Outsourcing and third-party risk committee packs

Feature breakdown

Risk-based tiering

Vendors are classified by criticality and data sensitivity so due diligence depth matches actual exposure.

Integrated approval workflow

Champion → Functional Lead → GRC Manager gates align vendor onboarding with enterprise risk appetite.

Continuous monitoring triggers

Expired certifications, SLA breaches, and linked incidents automatically prompt reassessment.

Outsourcing regulatory alignment

Track notification, contract, and oversight requirements for regulated outsourcing arrangements.

Example use cases

  • A bank tiers fintech and cloud providers with enhanced due diligence for critical outsourcing arrangements.
  • An insurer monitors third-party claims administrators with periodic reassessment and SLA tracking.
  • A microfinance institution centralises vendor onboarding with linked control and obligation mappings.

Measurable outcomes

  • 30-50% faster vendor onboarding through standardised questionnaires and workflows.
  • Earlier identification of high-risk vendors through tiered monitoring and alerts.
  • Stronger outsourcing oversight for regulator and audit examination readiness.

Related modules

Continue exploring the Trigarc platform

Each module shares one configurable data model. Add only what your institution needs today, and expand without rebuilding workflows.