Legal
Privacy Policy
Last updated: 12 June 2026
Trigarc("Trigarc", "we", "us") respects your privacy. This policy explains how we handle personal data when you visit trigarc.com and how we use cookies and similar technologies on this website.
Who we are
Trigarc is a configurable Governance, Risk, and Compliance (GRC) platform provider. For privacy enquiries relating to this website, contact us at info@trigarc.com or +254100580422.
90 JGO, James Gichuru Road, Lavington, Nairobi, Kenya.
Data we collect on this website
When you browse trigarc.com, we may collect:
- Demo request information when you submit the form at /request-demo— including your name, work email, job title, institution, phone, country, module interest, and any pain points you share. Submissions are emailed to our team to schedule your session.
- Contact information you provide when you email us directly (name, email, organisation, message content).
- Usage data if you accept analytics cookies — pages viewed, approximate location (country/city), device and browser type, and referral source.
- Technical data needed to deliver the site securely (IP address, server logs) and your cookie preference.
We do not sell your personal data. We use it to respond to enquiries, improve the website, and understand aggregate traffic patterns when you have consented to analytics.
Cookies and similar technologies
Cookies are small text files stored on your device. We use the following categories on this site:
| Cookie / storage | Purpose | Duration |
|---|---|---|
| trigarc-cookie-consent(browser local storage) | Remembers whether you accepted or declined analytics cookies so we do not ask again on every visit. | Until you clear it |
| Google Analytics (G-NFEE3149YB) | Only set if you click Accept. Helps us understand how visitors use the site (page views, traffic sources). IP anonymisation is enabled. | Per Google's retention settings |
If you click Decline, we do not load Google Analytics. You can change your choice at any time using Cookie preferences in the site footer.
Legal basis (Kenya Data Protection Act)
We process personal data on this website based on:
- Consent — for analytics cookies (you can withdraw consent via Cookie preferences).
- Legitimate interest — to operate and secure the website, respond to enquiries, and maintain a record of your cookie preference.
- Contract / pre-contractual steps — when you contact us about demos or services you request.
Third parties
If you accept analytics cookies, Google LLC processes usage data on our behalf under Google Analytics terms. Google may process data in countries outside Kenya. We configure analytics with IP anonymisation where supported.
Our site may link to third-party platforms (LinkedIn, WhatsApp, etc.). Their privacy practices apply when you leave trigarc.com.
Your rights
Under Kenya's Data Protection Act, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent where processing is consent-based. To exercise these rights, email info@trigarc.com. You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.
Retention
We retain contact enquiry data for as long as needed to respond and maintain a business relationship, then delete or anonymise it unless a longer period is required by law. Analytics data retention follows Google Analytics settings. Cookie preference storage persists until you clear it or change your choice.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will change when we do. Material changes may be highlighted on the website.
Contact
Questions about this policy or your data: info@trigarc.com